As a chiropractor, you must ensure PHI transmitted by email is secured to prevent unauthorized viewing and interception of messages.
HIPAA-compliant email providers must ensure…
Welcome to your billing and coding weekly solutions by H.J. Ross Company where getting your bills paid is what we do best!
Is your chiropractic practice HIPAA-compliant when emailing protected health information (PHI)?
Email is a frequently used distribution method for sharing PHI with patients and other caregivers.
As a chiropractor, you must ensure PHI transmitted by email is secured to prevent unauthorized viewing and interception of messages.
HIPAA-compliant email providers must ensure their product incorporates all of the safeguards required by the HIPAA Security Rule.
It is also necessary for an email service provider to sign a business associate agreement with you.
Only then can the email service be used.
Having a secure email service alone will not satisfy all HIPAA requirements for email.
Staff should also receive training on security awareness and be made aware of the threats that can arrive via inboxes.
Ultimately, for HIPAA compliance it is the responsibility of the chiropractor to ensure the product is configured correctly, and that staff are properly trained on the use of email and appropriate uses and disclosures of PHI.
Thankfully, H.J. Ross & Company has over 40 years of experience in dealing with a wide range of chiropractic billing issues.
H.J. Ross Company understands billing with incorrect chiropractic CPT codes can lead to claim rejections and delays in payments, which can have a devastating impact on generating revenue and keeping you in business.
If you are experiencing insurance claim denial, staff spending too much time trying to get claims paid, and patients asking why their claims have not been paid then H. J. Ross Company is your solution.
H.J. Ross Company stays ahead of the curve on the latest trends and changes in billing and coding by utilizing their direct channel of communication with the insurance companies and organizations that set the guidelines.
There is a reason chiropractors have trusted H.J. Ross Company with their business for over 40 years.
