Billing & Coding: 5 Things to Look for in a Chiropractic Assistant

Welcome to your billing and coding weekly solutions by H.J. Ross Company where getting your bills paid is what we do best!

As a chiropractor, your valuable time is spent treating patients. This is why hiring the right person to fill your chiropractic assistant position is key for the success of your practice.

Here are 5 things to look for when hiring a chiropractic assistant:
Look for a chiropractic assistant who is reliable (on-time, etc.)
A mature and creative assistant knows how to deal with all patients, manage your schedule and handle other office employees.
Since an assistant can set the tone for how your practice runs, efficiency is important.
Good communication skills are vital to explain your services to potential patients, keep accurate schedules, resolve problems, etc.
A compassionate chiropractic assistant will help guide patients through the paperwork, reassure them, answer questions, make patients feel welcome and assure them that their problems are important and will be addressed.

Ultimately, with proper training your chiropractic assistant will be a positive asset to your growing chiropractic practice.

Remember, billing with incorrect chiropractic CPT codes can lead to claim rejections and delays in payments, which can have a devastating impact on generating revenue and keeping you in business. 

If you are experiencing insurance claim denial, staff spending too much time trying to get claims paid, and patients asking why their claims have not been paid then H. J. Ross Company is your solution.

H.J Ross Company stays ahead of the curve on the latest trends and changes in billing and coding by utilizing their direct channel of communication with the insurance companies and organizations that set the guidelines.

There is a reason chiropractors have trusted H.J. Ross Company with their business for over 40 years.